Name and Address of Retailer
The contract is drawn up with ZANA Digital, Martinsfeld 25, 50676 Cologne and in it you will find additional
retailer information.
Completion of Contract
The contract language is German. If an item description is only available in German, please use the
Babel Fish translation software or, alternatively,
contact us.
Shipping Costs
The mailing costs depend upon the amount of goods ordered and on the method of delivery. You will receive a detailed specification before your binding order. All prices in Euros (
rate of exchange).
| |
shipping |
orders up to 40,- EUR |
order exceeds 40,- EUR |
order exceeds 60,- EUR |
| Germany |
standard |
3.85 EUR |
4.85 EUR |
N/A |
| |
premium* |
6.85 EUR |
6.85 EUR |
3.85 EUR |
| |
shipping |
orders up to 40,- EUR |
order exceeds 40,- EUR |
order exceeds 80,- EUR |
| EU |
standard |
6.85 EUR |
N/A |
N/A |
| |
premium* |
12.85 EUR |
12.85 EUR |
10.85 EUR |
| Europe (Switzerland, Norway)*** |
standard |
8.85 EUR |
N/A |
N/A |
| |
premium* |
16.85 EUR |
26.85 EUR |
26.85 EUR |
| World 1 (U.S., Canada)*** |
standard |
19.85 EUR |
N/A |
N/A |
| |
premium* |
29.85 EUR |
29.85 EUR |
29.85 EUR |
| World 2 (Israel)*** |
premium* |
39.85 EUR |
39.85 EUR |
39.85 EUR |
*) Premium shipping takes ca. 1-2 working days (within Germany).
**) Standard shipping usually takes ca. 2-4 days (within Germany); in rare cases it can takes 4-8 working days
***) When we ship to one of these countries you will not have to pay the VAT which is usually 19% of the amount invoiced (declared for each article). Instead you'll have to pay duty on your order that varies from country to country.
N/A) Not possible
Method of Payment
The invoiced amount can be settled by cash payment, by bank draft or by credit card. A payment by credit card is only possible if the invoiced amount is not higher than 400 Euros. For credit card payments a transfer fee of 1.85% and 0.15 Euros arises (below 8 Euros plus an additional fee of 0.35 Euros). Bank draft is only possible for order exceeding 10 Euros and to a maximum of 250 Euros and only for German bank accounts.
Safe encryption for paymentYour payment data will be transfered safely with SSL

encryption
Delivery - neutral packing, neutral settlement
We ship in neutral outer packing with the sender ZANA digital. (Also all settlements - credit card and direct debit - will be made out to ZANA digital.) You will find the expected time of delivery in the product description. These are effectual under reserve.
All information is subject to error and change.